Terms and Conditions
1. Introduction
Welcome to Simrastudio.com. These terms and conditions outline the rules and regulations for the use of our website, located at [Your Website URL]. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Simrastudio.com if you do not accept all of the terms and conditions stated on this page.
2. Intellectual Property Rights
Unless otherwise stated, Simrastudio.com and/or its licensors own the intellectual property rights for all material on Simrastudio.com. All intellectual property rights are reserved. You may view and/or print pages from [Your Website URL] for your own personal use subject to restrictions set in these terms and conditions.
3. Use of Our Website
You must not:
– Republish material from Simra – Simra Studio
– Sell, rent, or sub-license material from Simra – Simra Studio
– Reproduce, duplicate, or copy material from Simra – Simra Studio
4. Product Descriptions
We strive to be as accurate as possible. However, we do not warrant that product descriptions or other content on this site are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
5. Pricing and Payment
All prices on our website are displayed in AED and inclusive of taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment must be made at the time of ordering. We accept the following payment methods:
Credit/Debit Cards
- We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- We do accept Apple Pay and Google Pay
6. Shipping and Delivery
We aim to process and dispatch orders within 7 business days. Delivery times may vary depending on the destination. We are not responsible for delays caused by customs or other factors beyond our control.
7. Returns and Refunds
Returns and Refunds
We strive to ensure that you are satisfied with your purchase. However, due to the nature of our products, we generally do not offer refunds or exchanges. Exceptions may be made in special cases, including but not limited to:
1. Damaged or Defective Items
- If you receive an item that is damaged or defective, please contact us within [7] days of receipt. We will assess the situation and, if eligible, offer a replacement or refund.
2. Incorrect Items
- If you receive an incorrect item, please notify us within [Number of Days] days of receipt. We will arrange for the correct item to be sent to you and provide instructions for returning the incorrect item.
Special Cases Procedure
For special cases, please follow these steps:
- Contact our customer service team at info@simrastudio.com within 3-5 days of receiving your order.
- Provide your order number, a description of the issue, and any relevant photos.
- Our team will review your request and contact you with the next steps.
- Please note that we reserve the right to deny any requests that do not meet our policy criteria. Return shipping costs for eligible items will be covered by us.
8. Limitation of Liability
To the fullest extent permitted by law, simrastudio.com shall not be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website.
9. Changes to These Terms
We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page. Your continued use of the website following any changes indicates your acceptance of the new terms.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the UAE and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
11. Contact Information
If you have any questions about these terms and conditions, please contact us at Info@simrastudio.com